Your community. Your Home.

Our daily work.

Our daily work.

Since 1990, Northern California’s leader providing professional HOA management and accounting services tailored to each community’s unique needs and expectations.

Community Management Services

• Local offices nearby
• Certified Community Managers
• Cloud technology & portals
• Board elections & education
• Mobile site inspections
• Vendor competitive bidding

Accounting
Services

• Full GL accounting & reporting
• AP/AR & secure e-signature
• Budgets & cost-saving strategies
• Collection policy enforcement
• Escrow services & unit inspections
• Bank integration & free lockbox

Project Support
Services

• Specifications & bid process
• Reserve projects (roof, paint)
• Insurance claims (fire, water)
• SB 326 compliance (before 2025)
• Defect claims & settlements
• Large project planning & oversight

Maintenance
Services

• Licensed General Contractor
• Handyman services & repairs
Leaks & water restoration 
• Electrical services
• Onsite maintenance teams
• Payroll & insurance services

Why Work With Common Interest?

We embrace our responsibility to set the standard for service, financial integrity and professional ethics across our industry. As a fiduciary and advisor to our community clients, we perform our work with integrity and to the highest professional standards.

Board Members

We are the Board’s trusted management partner for education, governance and daily decision-making.

Our shared goal is to enhance the long-term value of the Association’s assets while thoughtfully managing its financial resources for maximum return on each dollar invested.

Homeowners

We answer our phones live with a goal to make it easy for our homeowners to solve their problem quickly and effortlessly. We listen and seek to understand while employing expertise and common sense to resolve issues on the first try.

Our cloud-based portals, via mobile phone or desktop, operate 24/7 for fast and efficient self-service, including flexible online payment options.

Vendors

Every Association vendor partner serves at the pleasure of the Board as an essential part of the team maintaining and enhancing the value of the community.

For years, we have built an extensive network of local vendors with the required expertise and proven record of performance to earn our confidence and the opportunity to bid competitively.

New Community Onboarding

Welcoming Your New Community

We have a dedicated team of onboarding specialists to support smooth and effective transitions.

Across hundreds of successful transitions, we’ve learned the keys to success include a strong Board liaison, accountability for the former management company to perform and a thoughtful and well-executed plan to ensure a fast start for the Association in its first 100 days. Together, we chart a new course for the Association with a goal to never look back!

A UNIQUE TEAM APPROACH

Your Dedicated Team & Specialists

Working together, each Association is assigned a dedicated team led by a Community Manager supported by a team of specialists, including Customer Service, Staff Accountant, Accounts Payable, Accounts Receivable and Administration.  

In addition, our Project Services consultants have capacity and proven expertise to manage complex projects that may present in any calendar year.   Finally, our Maintenance Services team provides professional site inspection, handyman and janitorial services to our communities.  

Technology, Transparency & Time-Savings

Leading Cloud Technology

For our Homeowners, our industry leading and highly customized SaaS solution for HOAs provides secure, 24/7 real-time access to association documents, community calendars, board communications, personal accounting ledgers and e-payment options.

For Boards and board committees, there is a proprietary and confidential portal to share information, collaborate and govern.  Boards can access Association documents, open meeting and executive session minutes, current and archived financials, historical AP invoices and active vendor contracts.  In addition, Boards can review Association activities, including the status of work orders, violations, architectural applications plus Community Manager open and completed action items.

Local & Onsite

Living Locally & Visiting Onsite

With local offices nearby, Community Managers can be onsite easily to meet with vendors for new bids or to review completed work prior to authorizing payment.

Our Community Managers have technology at their fingertips to perform site inspections via mobile phone with easy reference to prior violations history as they enforce the CC&Rs and maintain the beauty of the community.

Board Education

Helping our Volunteers Succeed

Whether welcoming new volunteer board members or setting up new committees, we provide ongoing education and proven tools to help board members to succeed in their fiduciary roles governing all Association matters.

Illustrated scene of educator teaching board members with white board that reads board education

Rental Management & Tenant Tracking

A Stronger & More Connected Community

For years, there has been a significant increase in investor activity resulting in many more non-owners (tenants) living within homeowner associations.  CIMS offers a rental management program to help Boards to track tenants by partnering with landlords to gather tenant profiles, emergency contact information and copies of the annual lease.

By knowing this shadow population within the community, Boards can enhance security, ensure an effective emergency response and lift community esprit de corps through greater education and engagement of all residents.


Your Local Offices

Brentwood

Est. 2019 • 3 years

390 Carrol Court, Suite A
Brentwood, CA 94513

(925) 809-3034

After Hours Emergencies

(925) 831-2312

 
 
Campbell
 
Est. 2010 • 12 years

262 East Hamilton Ave, Suite D
Campbell, CA 95008

(408) 370-9902

After Hours Emergencies

(408) 850-8573

Danville

Est. 1990 • 32 years

319 Diablo Road Ste. 103
Danville, CA 94526

(925) 743-3080

After Hours Emergencies

(925) 831-2312

 
 
Modesto
 
Est. 2019 • 3 years

605 Standiford Avenue, Suite I
Modesto, CA 95350

(209) 287-5700

After Hours Emergencies

(866) 673-5414

 

Castro Valley

Est. 2013 • 10 years

20345 Santa Maria Ave Suite A

Castro Valley, CA

(510) 888-8965

After Hours Emergencies

(925) 831-2312

 
 
Novato
 
Est. 2018 • 5 years

1682 Novato Blvd., Suite 204
Novato, CA 94947

(415) 321-8283

After Hours Emergencies

(925) 831-2312

 
 
San Mateo
 
Est. 2007 • 15 years

1720 S. Amphlett Blvd. Suite 130
San Mateo, CA 94402

(650) 286-0292

After Hours Emergencies

(650) 292-2893

 
Stockton
 
Est. 2015 • 7 years

2800 W. March Lane, Suite 210
Stockton, CA 95219
 

(209) 507-7850

After Hours Emergencies

(866) 673-5414

Your Local Offices

Hover over pins for office information and emergency phone numbers.

Danville

Est. 1990 • 32 years

319 Diablo Road Ste. 103
Danville, CA 94526

(925) 743-3080

After Hours Emergencies

(925) 831-2312

 
Stockton
 
Est. 2015 • 7 years

2800 W. March Lane, Suite 210

Stockton, CA 95219

(209) 507-7850

After Hours Emergencies

(866) 673-5414

 
 
San Mateo
 
Est. 2007 • 15 years

1720 S. Amphlett Blvd. Suite 130
San Mateo, CA 94402

(650) 286-0292

After Hours Emergencies

(650) 292-2893

 
 
Campbell
 
Est. 2010 • 12 years

262 East Hamilton Ave, Suite D
Campbell, CA 95008

(408) 370-9902

After Hours Emergencies

(408) 850-8573

 

 
 
Novato
 
Est. 2018 • 5 years

1682 Novato Blvd., Suite 204
Novato, CA 94947

(415) 321-8283

After Hours Emergencies

(925) 831-2312

Brentwood

Est. 2019 • 3 years

390 Carrol Court, Suite A
Brentwood, CA 94513

(925) 809-3034

After Hours Emergencies

(925) 831-2312

 
 
Modesto
 
Est. 2019 • 3 years

605 Standiford Avenue, Suite I

Modesto, CA 95350

(209) 287-5700

After Hours Emergencies

(866) 673-5414

 
Castro Valley
 

Est. 2013 • 10 years

20345 Santa Maria Ave Suite A

Castro Valley, CA

(510) 888-8965

After Hours Emergencies

(925) 831-2312

‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ The Many voices of our customers
HomeownerDanville Community
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I have lived in my condo complex for 36 years. CIMS has been the best management company our HOA has used. Our Community manager is responsive and professional. During the worst of the COVID-19 pandemic, as with many other parts of life, our rep got things back on track and life has improved greatly. Thanks, CIMS!
Board Member2298 Lombard Street
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Thank you for facilitating such a smooth transition of information from our old homeowners association management company and thank you for your perseverance. You were able to acquire the documents and information you will need going forward with ease and we are very grateful for your diligence.
Board MemberTranquility Owners Association
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Just looked over our new community association website and it is terrific. I know it’s not easy pulling all of this together and putting it in one easy to use site. I see there is even a spot for a map! I love having one spot to access our bylaws, CC&Rs, insurance, incorporation documents, architectural application, and more.

We appreciate the privilege to serve you every day.